Your Privacy

Online Privacy Statement

GP Federal Credit Union (GPFCU), your member-owned financial institution, is committed to providing a safe place to save and borrow money at very competitive rates. GPFCU is equally committed to protecting consumers’ privacy and you can be confident that financial privacy is a priority of GPFCU. This Online Privacy Statement applies to GPFCU’s webpages, GPFCU’s social media sites, mobile applications, digital banking applications, and digital advertising campaigns, collectively referred to as a “digital property.”

The terms “GPFCU,” “we,” “our,” or “us” refers to GP Federal Credit Union and any affiliates or subsidiaries based in the United States.

Information collected by GPFCU during the application for or servicing of one of our products or services are also governed by GPFCU’s Privacy Disclosure, which can be viewed HERE. Please reference that document for additional details on our privacy practices.

GP Federal Credit Union is a United States-based financial cooperative serving a U.S.-based target market. Our web and digital properties do not intentionally target children under the age 13 without parental consent. In addition to the privacy practices described within this statement and the GPFCU Privacy Disclosure, social media sites and any links to third-party websites may have their own privacy policies that you should understand prior to using their services to interact with GPFCU on those sites.

Information Security

GPFCU restricts access to non-public personal information about its members to our employees and approved third parties working on our behalf who have a specific business purpose in utilizing member data. GPFCU employees are trained in the importance of confidentiality and member privacy by maintaining physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard members' non-public personal information.

What Members and Consumers Can Do To Help Protect Their Privacy

While GPFCU is committed to protecting the privacy of its members and consumers, you can help safeguard personal information by following these simple guidelines provided as examples:

  • Upon receipt of a debit card, savings ATM card, or credit card, verify the information on the front, sign the back panel immediately and activate the card. Destroy old cards immediately, or return them to us.

  • Report a lost or stolen card(s) immediately to GPFCU. For more information about cards, please click HERE.

  • Protect your card(s) at all times by carrying only the ones you intend to use. Store all other cards in a safe place.

  • Be aware of your surroundings when approaching an ATM. Make sure no one can see you enter your PIN by shielding the keypad with your hand or body.

  • Memorize your PIN and keep it confidential. Do not write it on the card or keep it in your wallet.

  • Make sure the merchant returns your card and check it to make sure it's your card.

  • Keep your ATM transaction and check card receipts. Log them into your check register. Destroy the carbons if present.

  • Never give your card information over the phone unless you initiate the call.

  • Never pre-sign your checks.

  • Regularly review your transaction history and report any unauthorized transactions immediately.

  • Treat all of your financial information as confidential and proprietary.

  • Keep usernames and passwords confidential.

  • Do not use the same username and password for multiple online accounts; if you use the same username and password for multiple accounts and one of those accounts is breached, all your accounts could be at risk.

Use of Online Technologies to Collect Information

GPFCU may use technologies to store information on your computer when you visit a GP Federal Credit Union website. For example, cookies may be used within our websites to enhance website security, improve website effectiveness, tailor the sites to your individual preferences, and improve our marketing campaigns.

Cookies are a string of data sent between a server and a web browser to help track how you are using our websites and improve your online experience. Cookies are not used to retrieve any data from your hard drive, nor can they run a program on your computer. GPFCU uses cookies to help protect your accounts from being accessed by unauthorized users, to maintain session integrity, and to enable enhanced security. Cookies are also used to help us understand your interests and needs so we can provide you with a customized online experience.

A pixel tag, also known as a web bug in an embedded image, is an invisible tag placed on a webpage to register when a particular computer visits that specific page. These tags and beacons are used in combination with cookies. GPFCU places these on its web properties and in online advertisements to better personalize your experience with GPFCU and to understand aggregate website usage and patterns.

Most web browsers automatically accept cookies. If you do not wish to receive cookies, refer to your browser's online help for further instructions and information on setting cookie preferences. If you turn off cookies, you may not be able to use some GPFCU Online Banking features.

GPFCU’s web properties may direct you to other sites on the Internet to provide additional information or services that may be of interest to you. Third-party websites may have privacy and security policies different from GP Federal Credit Union. Please review the privacy and security policies of websites reached through links from GPFCU’s websites.